It is a sad but true fact that we are living in an increasingly technological world, where big business is the top priority instead of fairness and accessibility for consumers. Whether you require copies of bills and bank statements for benefit forms, as proof of address or for any other purpose, now comes at a disproportionate cost that is hugely unfair to consumers. Why in this day and age would you charge someone anywhere up to £10 a time for a 3-month bank statement?

In a fast paced and unequal society, it is more important than ever that consumers are in control of how they receive their bills and statements. As more and more businesses move from paperless bills and statements to online services, the more our elderly, disabled and those who are unable to use online services are being squeezed out of crucial options. People should always be at the heart of everything that we do in society and that’s why I`m supporting the Keep Me Posted Campaign.

The Keep Me Posted Campaign is a partnership which includes over 100 charities, Trade Unions and businesses whose aim is to ensure that every consumer has the right to choose how they receive their bills and bank statements. This is purely an issue of fairness and accessibility, something which should top priority for businesses who heavily rely on consumers to trade and would do well to remember this.

In 2012 Which Experts reported that banks such as Santander, Halifax and Nationwide are charging their customers up to £5 for 1 copy of a simple bank statement, putting a lot of people at an unfair disadvantage[1]. If you are applying for disability benefits, then you are going to have to prove your income and expenditure and which often requires you to submit a bank statement of anywhere up to a year.

With this in mind I have signed a motion to support the Keep Me Posted campaign in the Scottish Parliament, submitted by MSP Sandra White.

To find out more about Keep Me Posted, or to show your support and receive regular updates on the campaign, visit:

[1] Shaw, Gareth., 2012. High Charge to access old bank statements, find Which. C Which

Share This